Our FAQ section answers common questions about AITT-accredited forklift and workplace transport training, helping employers and operators understand certification, safety requirements, and how professional training improves workplace safety and compliance.

MHElevation provides accredited workplace transport and manual handling equipment training for a wide range of machinery and safety roles. This includes forklift trucks, reach trucks, pallet trucks, order pickers, pivot steer trucks, rough terrain equipment, MEWP platforms, and workplace safety courses such as banksman and abrasive wheel training.

Yes. MHElevation is an AITT registered training provider, and our courses follow recognised industry standards monitored by the ABA (Accrediting Bodies Association for Workplace Transport). All training is delivered in line with relevant health and safety guidance to ensure operators meet workplace safety expectations.

Yes. All courses are delivered onsite at your premises, using your own equipment where possible. This allows operators to train in the environment they work in every day, helping them understand real workplace conditions and hazards.

MHElevation is based in Southsea, Portsmouth, and provides training across Hampshire, the South Coast, and surrounding areas. In many cases training can also be arranged for businesses across the wider UK depending on requirements.

Training courses are available at three levels:

Novice Training – for candidates with little or no previous experience.
Experienced Operator Training – for operators who have practical experience but require formal certification.
Refresher Training – for certified operators who need to update their skills and maintain compliance.
Conversion Training Between – B1, D1 and P1.  1-2 days training.

Course duration depends on the equipment type, number of candidates, and experience level.

Typical durations include:

• Novice training: 1–5 days

• Experienced operator training: 2–3 days

• Refresher training: around 1 day

Training can be adapted to suit your team and operational requirements.

Proper training helps operators understand equipment limitations, carry out safety checks, and follow correct operating procedures. This reduces the risk of accidents, protects employees and property, and helps businesses meet recognised safety standards.

Yes. After successfully completing the course and assessment, candidates receive recognised certification confirming they have been trained to operate the equipment safely and competently.

In most cases, training is delivered using your company’s equipment, as this helps operators become familiar with the machines they use every day. If required, alternative arrangements can sometimes be discussed.

Training can be delivered for individual candidates or groups, depending on the equipment type and available training space. Group onsite training is often the most cost-effective option for businesses.

While there is no single licence issued by the government, UK health and safety legislation requires employers to ensure that forklift and workplace transport operators are properly trained and competent before operating equipment.

MHElevation provides training for businesses across many sectors including:

• Warehousing and logistics

• Manufacturing and industrial environments

• Construction sites

• Distribution centres

• Agriculture and outdoor operations

Training is tailored to suit the specific working conditions of each site.

In the UK there is no single government-issued forklift licence. However, employers are legally required to ensure that forklift operators are properly trained and competent under health and safety legislation. Accredited training with a recognised body such as AITT demonstrates that operators have received appropriate instruction and assessment.

The Health and Safety Executive (HSE) recommends that operators complete refresher training every 3–5 years, or sooner if workplace conditions change, an operator has an accident, or there are concerns about safe operation.

Forklift training combines classroom theory and practical instruction. Candidates learn about equipment safety, daily checks, load stability, safe manoeuvring, and workplace hazards before completing practical driving exercises and an assessment.

Training can cover a wide range of workplace transport and materials handling equipment including:

• Counterbalance forklifts

• Reach trucks

• Pallet trucks and stackers

• Order pickers

• Pivot steer trucks

• Rough terrain forklifts

• MEWP platforms and lifting equipment

Anyone who operates workplace transport equipment such as forklifts, reach trucks, or pallet stackers should receive proper training. Employers are responsible for ensuring their staff are competent and trained before operating equipment.

Yes. Novice courses are designed specifically for candidates with little or no previous experience. Training starts with the fundamentals of safety and equipment operation before progressing to practical exercises.

Onsite training allows operators to learn using the actual equipment and layout of their workplace, which improves safety awareness and operational efficiency. It also reduces travel time and disruption for businesses training multiple employees.